Effective date: 5 September 2025

Entity: Aston Group Holdings LLC, a Delaware limited liability company

Service: pdftotxtconverter.com, related apps, and APIs

Contact:

1) Agreement to Terms

By accessing or using the Service, you agree to these Terms of Service (the “Terms”). If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” will mean that organization.

2) Eligibility and Accounts

You must be at least 13 years old to use the Service. You are responsible for your account, the security of your credentials, and all activity that occurs under your account.

3) What the Service Does

The Service converts PDF files to text and related formats. Paid plans may include standardized cleaning, table extraction, and similar add-ons. The Service is not a file storage or backup product.

4) Uploads, Output, and Your Responsibilities

Your files remain yours. You retain all rights in your uploads and in the resulting outputs.

License to process. You grant us a limited license to host, copy, and process your uploads and outputs for the purpose of providing and securing the Service, troubleshooting, preventing abuse, and complying with law.

Transient retention. We typically delete source files and outputs from active systems within 24 hours. This window may vary for reliability, abuse prevention, debugging, or legal compliance. The Service is not archival storage. Keep your own copies.

Validation required. Outputs are machine generated. You are solely responsible for reviewing and validating outputs and for any decisions you make based on them.

No safety critical use. Do not use the Service where failure or error could lead to death, personal injury, or severe property or environmental damage.

No professional advice. Outputs are not legal, accounting, engineering, or other professional advice.

5) Plans, Credits, Billing, and Taxes

Plans and credits. Paid plans allocate a monthly credit allowance. Unless stated otherwise in writing, 1 page equals 1 credit, unused credits do not roll over, and credits have no monetary value.

Payments. Fees are billed by our payment processor, such as Stripe, and may include applicable taxes. By subscribing, you authorize recurring charges until you cancel.

Changes. We may change prices, features, or allotments. If we make material changes to a paid plan you are on, we will provide reasonable notice consistent with law and these Terms.

Failures and downgrades. If a payment fails or your subscription lapses, we may suspend or downgrade your account.

Cancellation and refunds. You can cancel at any time to stop future charges. Except where required by law, fees are non-refundable once a billing period begins.

6) Acceptable Use

You will not:

Upload content unless you have the necessary rights to do so.

Upload unlawful content, malware, or content that infringes intellectual property, privacy, or other rights.

Attempt to access the Service in a way that exceeds plan limits, defeats rate limits or quotas, or circumvents security controls.

Use automated access except through documented APIs within the limits of your plan.

Reverse engineer or attempt to derive source code from the Service, except where such restriction is prohibited by law.

We may suspend or terminate access for suspected violations.

7) Intellectual Property and Ownership

The Service, including software, models, interfaces, design, and branding, is owned by Aston Group Holdings LLC or its licensors and is protected by law. These Terms do not grant you any rights to our trademarks or proprietary code.

8) Feedback

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and commercialize that feedback without restriction.

9) Privacy and Cookies

Your use of the Service is subject to our Privacy Policy and Cookie Policy. In the EEA and UK, we do not set non-essential cookies unless you give consent through the Cookie Preferences controls. You can change your choices at any time.

10) Third-Party Services

The Service may rely on or integrate with third-party services, such as cloud hosting, analytics, email, and payments. We do not control third-party services and are not responsible for them. We aim to minimize third-party scripts and review their purpose and terms before use. See our Privacy Policy for details on vendors and data sharing.

All other sections of the Terms remain as provided in your last consolidated version, including the warranty disclaimer, limitation of liability, arbitration with class waiver, and “SLA only by separate signed agreement” position.

11) Beta, Preview, and Experimental Features

Beta or preview features may be offered. They are provided as is and may be modified, suspended, or discontinued at any time.

12) Warranty Disclaimer

To the maximum extent permitted by law, the Service and all outputs are provided “as is” and “as available.” We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, title, and quiet enjoyment. Without limiting the foregoing, we do not warrant: a) any specific uptime or availability, b) that the Service will be uninterrupted, timely, secure, or error free, c) that outputs will be accurate, complete, or suitable for your purpose, d) that files or outputs will be preserved or recoverable.

You are solely responsible for evaluating and validating outputs and for determining suitability for your intended use.

13) Limitation of Liability

To the maximum extent permitted by law, Aston Group Holdings LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business interruption, even if we have been advised of the possibility of such damages. For paid use, our total aggregate liability for all claims relating to the Service will not exceed the greater of: a) the amounts you paid to us for the Service in the three months before the event giving rise to liability, or b) one hundred US dollars (USD 100). For free or trial use, our total aggregate liability is zero US dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14) Indemnification

You will defend, indemnify, and hold us and our affiliates harmless from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from: a) your content, b) your use of the Service, or c) your violation of these Terms or law.

15) Service Levels, API Terms, and Exclusive Remedies

No service levels by default. We provide no uptime or performance commitments in these Terms.

SLA by separate agreement only. Any service level agreement or credit scheme will apply only if you and we sign a separate written SLA or order form that states it applies to identified API endpoints or features.

Sole remedy. Where an SLA is in effect, the service credits described in that SLA are your sole and exclusive remedy for the performance issues that SLA covers.

16) Suspension and Termination

We may suspend or terminate access if you breach these Terms, exceed plan limits, fail to pay, or if we reasonably believe your use poses a risk to the Service or others. You may terminate at any time by cancelling your subscription and discontinuing use. Sections that by their nature should survive termination will survive, including 4, 6, 7, 8, 11, 12, 13, 14, 16 through 22.

17) Informal Resolution and Dispute Process

Informal resolution. Before filing a claim, you agree to email a written Notice of Dispute that includes your name, the email associated with your account, a description of the dispute, and your requested relief. We will work in good faith to resolve the dispute informally for 60 days. This is a condition that must be satisfied before arbitration or litigation.

Arbitration and class-action waiver. Except for small claims matters, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will be conducted by video conference or in Wilmington, Delaware at either party’s request. Each party will be responsible for its own attorneys’ fees and costs, subject to the arbitrator’s authority to award fees where permitted by law. You and we agree to bring claims only on an individual basis and not as a plaintiff or class member in any class or representative action.

Small claims court. Either party may bring an individual action in small claims court with jurisdiction.

Opt-out. You may opt out of arbitration by emailing within 30 days of first accepting these Terms. Include your name, the email associated with your account, and a clear statement that you opt out of arbitration.

Equitable relief. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

18) Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws rules. For disputes that are not subject to arbitration, the exclusive venue will be the state and federal courts located in Delaware, and the parties consent to personal jurisdiction there. Nothing in these Terms limits any non-waivable consumer rights under local law.

19) DMCA and Copyright

If you believe content processed through the Service infringes your copyright, send a notice to that includes:

Your contact information.

Identification of the copyrighted work and the allegedly infringing material.

A statement of good-faith belief that use is not authorized.

A statement under penalty of perjury that the notice is accurate and that you are the copyright owner or authorized to act for the owner.

Your physical or electronic signature. We may remove or disable access to material and may terminate accounts of repeat infringers.

20) Export and Sanctions

You will comply with U.S. export control and sanctions laws. You may not use the Service in embargoed countries or for prohibited purposes. You represent that you are not on any U.S. government denied party list.

21) Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including internet or utility failures, denial of service attacks, labor disputes, acts of government, and natural events. Performance is excused for the duration of the event.

22) Exclusive Remedies and Time Limit to Bring Claims

Except where prohibited by law or by an applicable SLA, your exclusive remedy for any claim relating to the Service is damages limited by Section 12. Any claim must be filed within one year after it accrues.

23) Changes to the Service and to these Terms

We may update the Service or these Terms from time to time. If changes are material, we will provide reasonable notice, for example by email or by posting on the site. Continued use after the effective date means you accept the updated Terms.

24) Notices and Communications

We may send notices to the email associated with your account or by posting to the Service. You consent to receive electronic communications and agree that they satisfy legal requirements that communications be in writing.

25) Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

26) Severability and Waiver

If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force. Failure to enforce any provision is not a waiver of that provision.

27) Entire Agreement

These Terms, along with any order form, SLA, DPA, or policy referenced here, are the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous agreements on the same subject.